Contact information

How We Use Your Contact Information

At Lialee Dreamwear, we collect your contact information to provide you with the best shopping experience and to fulfill your orders efficiently.

Information We Collect

When you place an order, we collect:

  • Full name
  • Phone number
  • Email address (if provided)
  • Delivery address
  • Any special delivery instructions

How We Use This Information

Your contact information is used to:

  • Process and fulfill your orders
  • Contact you about your order status and delivery updates
  • Reach you if there are any issues with your order or delivery
  • Respond to your inquiries and customer service requests
  • Send you important updates about our policies or services

Marketing Communications

  • We may send you promotional offers, new product announcements, and special deals
  • You can opt out of marketing communications at any time by contacting us
  • Order-related communications (confirmations, shipping updates) cannot be opted out of

Information Sharing

We share your contact information only when necessary:

  • With our delivery partners to fulfill your order
  • With payment processors (if applicable)
  • When required by law or legal process

We will NEVER:

  • Sell your contact information to third parties
  • Share your information for marketing purposes without your consent
  • Use your information for purposes other than those stated in this policy

Information Security

  • We take reasonable measures to protect your contact information
  • Your information is stored securely and accessed only by authorized personnel
  • We retain your information only as long as necessary to fulfill orders and comply with legal requirements

Your Rights

You have the right to:

  • Request access to the contact information we have about you
  • Request correction of any inaccurate information
  • Request deletion of your information (subject to legal retention requirements)
  • Opt out of marketing communications

Data Retention

  • We retain your contact information for 3 years after your last order
  • Information may be retained longer if required by law or for legitimate business purposes
  • You can request deletion of your information at any time by contacting us

Updates to This Policy

We may update this Contact Information Policy from time to time. Any changes will be posted on our website with an updated "25 Dec 2025" date.

Contact Us

For questions about how we handle your contact information, or to exercise your rights, please contact us at:

  • Email: Lialeedreamwear@gmail.com
  • Phone: 0096179195176